Online shopping has skyrocketed over the years, and the recent pandemic has only expedited this growth. People are preferring online shopping now more than ever before, and they want their orders delivered instantly. As the busiest shopping day approaches, warehouses are already feeling the pressure to fulfill orders in time for Black Friday. As a product manager, CTO, or CIO, have you wondered how to increase your fulfillment capacity and reduce order fulfillment time? Adding another warehouse location could help, but it only solves one part of the problem. In this blog, we will explore how an Order Management System like Zeno OMS from Stoa Logistics can help you ace Black Friday fulfillment and beyond.
1. Manage Orders Efficiently and Reduce Manual Efforts:
With the increasing number of sales and orders this shopping season, manual order entries are not practical. Order Management Systems like Zeno OMS can manage orders, shipping and fulfillment processes efficiently. The software integrates into your existing ERP and WMS systems to capture orders and distribute them to the right location for fulfillment.
2. Fulfill Orders in Real-time:
As people go on shopping sprees on Black Friday, order volume will shoot up. If your warehouse does not have the infrastructure to handle this sudden upsurge of orders, then an OMS like Zeno can help. The system helps you fulfill orders promptly and accurately within a short time frame. It does so by assigning orders to the nearest warehouse that can fulfill it, with the help of our intelligent algorithms.
3. Enhance Customer Experience:
One of the crucial ways to make the most out of Black Friday is to keep your customers happy. By using Zeno OMS, you can give your customers a seamless shopping experience and timely delivery. The platform monitors your inventory levels and order tracking, which will help you ensure that the items your customers want are in stock and reach them on time.
4. Improve Order Accuracy:
Just one mistake in an order can ruin a customer experience, and with millions of orders being processed, it's easier than you think to make errors. Zeno OMS automates the process and ensures the accurate fulfillment of orders and inventory management. You can avoid any chance of under or overstocking, which may result in lost revenue for your company.
5. Business Agility:
A flexible order management system is vital to a company's survival, especially under unprecedented circumstances such as the recent pandemic. Zeno OMS provides a scalable solution for your growing business needs. You can add users, new warehouses, and integrations as your business expands. You have the flexibility to change automation and scaling strategies, and tailor your approach to fit your unique situation.
Every business needs a robust order fulfillment process, especially during a time like Black Friday. Zeno OMS can integrate and streamline your order management systems to help you make the most out of this busy period. It ensures that your orders are accurate, delivered on time, and keep your customers happy. With Zeno OMS, you are set to conquer the busiest shopping days of the year. Take the first step towards your Black Friday preparedness now!