Vectis OMS
What exactly is Vectis?
Vectis is an Order Management System (OMS). It sits between your sales channels (Shopify, Amazon, etc.) and your warehouse operations. Orders flow in, Vectis routes them to the right warehouse, tracks fulfillment, and syncs status back to your store.
How is Vectis different from Shopify's built-in order management?
Shopify works great for single-location, single-channel operations. Vectis adds multi-warehouse routing, split shipments, channel aggregation (Amazon, eBay, WooCommerce in one view), and a 16-state order lifecycle with package-level tracking. If you have multiple warehouses or sell on multiple channels, Vectis helps you manage everything in one place.
What's "package-first architecture"?
Most OMS systems track order status and packages inherit that status. Vectis flips this: package status drives order status. This means accurate tracking for multi-package orders and split fulfillment. An order is "shipped" when all its packages are shipped, not when someone clicks a button.
What sales channels does Vectis integrate with?
Native channels: Shopify, WooCommerce, and TikTok Shop. Amazon, eBay, Etsy, Walmart, and 40+ other platforms connect through API2Cart (Settings → Integrations → Channels). See the supported platforms list. Our REST API (20+ endpoints) still works for anything you want to wire yourself.
What shipping carriers are supported?
FedEx, UPS, USPS, and DHL via EasyPost integration. Rate shopping, label generation (PDF, PNG, ZPL), tracking updates, and address validation included.
How does multi-tenancy work?
Database-per-tenant with complete data isolation: not row-level filtering with tenant columns. Each tenant gets their own isolated database, their own connection, their own data.
How long does implementation take?
Depends on complexity. Simple setups (one warehouse, Shopify integration) can be live in a week. Multi-warehouse with custom integrations: 2-4 weeks. We don't do 6-month implementations.
Is there an API?
20+ public OpenAPI 3.1 documented endpoints. OAuth 2.0 authentication with scoped access. Push orders in, pull inventory out, get webhooks when things change. HMAC-SHA256 signed webhooks, idempotency support.
StoaPack
What is StoaPack?
StoaPack is a 3D bin packing optimization API. You send it items and available boxes, it tells you how to pack them efficiently. Reduces shipping costs by optimizing box selection and item placement.
Is StoaPack part of Vectis?
StoaPack integrates with Vectis but also works standalone. You can use the API from any system. It's live now at stoapack.stoalogistics.com.
What optimization goals does StoaPack support?
Three options: minimize total boxes, minimize wasted volume, or minimize cost (using box pricing you provide). You can also set fill percentage limits for fragile items.
Does StoaPack handle hazardous materials?
Yes. Automatic 49 CFR and IATA DGR compliance with auto-segregation of incompatible materials and packing group rules.
What's the AI packing feature?
Optional AI review of packing solutions with custom instructions. Choose between OpenAI or Google Gemini.
How much does StoaPack cost?
Starter: $30/mo (1,500 requests, 50 AI reviews). Professional: $100/mo (10,000 requests, 500 AI reviews). Enterprise: $300/mo (50,000 requests, 2,500 AI reviews). 30-day free trial on all plans.
General
Who is behind Stoa Logistics?
Small team, bootstrapped: engineering, operations, and advisors who have shipped logistics software before. No VC, no pressure to sell you things you do not need. That honesty only works if we also answer the next question.
Is this a one-person company? What if the founder disappears?
No. Vectis is built and supported by more than one person: product and engineering leadership, operations, and an advisor with deep fulfillment experience. You are not betting on a single inbox. It is still a small shop: you talk to people who write the code, not a generic success team.
How do you handle outages and continuity?
Production runs on managed infrastructure (Railway, Neon, Upstash) with encryption, backups, and provider SLAs we inherit. We monitor the service, ship fixes from the same team you email, and publish roadmap and changelog in public. We do not run a 24/7 phone bridge unless your Enterprise agreement says otherwise. Enterprise customers get written uptime and response terms in our Service Level Agreement.
Where is data stored?
US-based cloud infrastructure. PostgreSQL on Neon, Redis on Upstash, deployed on Railway. All data encrypted at rest and in transit.
Is there a free trial?
StoaPack: 30-day free trial, no credit card required. Vectis: Contact us for a demo and trial access.
What kind of support do you offer?
Email support for all plans. We respond within 24 hours, usually faster. No chatbots, no ticket queues: you talk to people who built the product.
Still have questions?
We're happy to help. Schedule a demo or send us a message.