Vectis OMS
What exactly is Vectis?
Vectis is an Order Management System (OMS). It sits between your sales channels (Shopify, WooCommerce, etc.) and your warehouse operations. Orders flow in, Vectis routes them to the right warehouse, tracks fulfillment, and syncs status back to your store.
How is Vectis different from Shopify's built-in order management?
Shopify works great for single-location, single-channel operations. Vectis adds multi-warehouse routing, split shipments, channel aggregation (Shopify, WooCommerce, TikTok Shop, and other marketplaces through your own API2Cart account, in one view), and a 16-state order lifecycle with package-level tracking. If you have multiple warehouses or sell on multiple channels, Vectis helps you manage everything in one place.
What's "package-first architecture"?
Most OMS systems track order status and packages inherit that status. Vectis flips this: package status drives order status. This means accurate tracking for multi-package orders and split fulfillment. An order is "shipped" when all its packages are shipped, not when someone clicks a button.
What sales channels does Vectis integrate with?
Native channels: Shopify, WooCommerce, and TikTok Shop. Other carts and marketplaces connect through your own API2Cart account (Integrations → Add Store, then paste the webhook URL into API2Cart): orders arrive from API2Cart webhooks you set up, and Vectis sends shipment tracking back (no product export from Vectis to the store). Which platforms and operations work depends on API2Cart. See how API2Cart connections work. Our REST API still works for anything you want to wire yourself.
What shipping carriers are supported?
FedEx, UPS, USPS, and DHL via EasyPost integration. Rate shopping, label generation (PDF, PNG, ZPL), and a tracking number for every package. If a carrier rejects an address, the label error says so.
How does multi-tenancy work?
Database-per-tenant with complete data isolation: not row-level filtering with tenant columns. Each tenant gets their own isolated database, their own connection, their own data.
How long does implementation take?
Depends on complexity: how many warehouses, channels, and custom integrations you connect. We don't do 6-month implementations.
Is there an API?
A public REST API for orders, products, inventory, and webhook subscriptions, documented in OpenAPI 3.1. Organization owners create API Clients in the Vectis account portal (the Control Plane link in the app sidebar) and exchange the client ID and secret for a one-hour Bearer token (OAuth 2.0 client credentials). For now these tokens are read-only on orders, products, and inventory. Get webhooks when things change. HMAC-SHA256 signed webhooks, idempotency support.
StoaPack
What is StoaPack?
StoaPack is a 3D bin packing optimization API. You send it items and available boxes, it tells you how to pack them efficiently. Reduces shipping costs by optimizing box selection and item placement.
Is StoaPack part of Vectis?
StoaPack integrates with Vectis but also works standalone. You can use the API from any system. It's live now at stoapack.stoalogistics.com.
What optimization goals does StoaPack support?
Three options: minimize total boxes, minimize wasted volume, or minimize cost (using box pricing you provide). You can also set fill percentage limits for fragile items.
Does StoaPack handle hazardous materials?
Yes, as decision support. Send each item's UN number and the per-unit net quantity with its unit: StoaPack looks up the hazard class for supported UN numbers, packs each dangerous-goods item type in its own box away from other items (whether or not they are compatible), and checks supported package quantity limits. Lithium batteries by air are not supported. It does not certify a shipment, and it doesn't replace DOT training or a compliance review.
What do custom instructions and AI review do?
Two optional features. Custom instructions let you separate items, assign items to a box type, or cap how full a box gets; if StoaPack can't apply an instruction, the request fails. AI review is a separate option, off by default. Either one sends item, box and packing data to Google Gemini or OpenAI. Packing itself is not AI-generated.
How much does StoaPack cost?
See current plans and quotas at stoapack.stoalogistics.com. Start free with 50 calls, no card required; only successful packing calls count.
General
Who is behind Stoa Logistics?
Small team, bootstrapped: engineering, operations, and advisors who have shipped logistics software before. No VC, no pressure to sell you things you do not need. That honesty only works if we also answer the next question.
Is this a one-person company? What if the founder disappears?
No. Vectis is built and supported by more than one person: product and engineering leadership, operations, and an advisor with deep fulfillment experience. You are not betting on a single inbox. It is still a small shop: you talk to people who write the code, not a generic success team.
How do you handle outages and continuity?
Production runs on AWS (US West, Oregon) behind Cloudflare, with managed Neon PostgreSQL. Disks and file storage are encrypted at rest. We monitor the service, ship fixes from the same team you email, and publish roadmap and changelog in public. We do not run a 24/7 phone bridge unless your Enterprise agreement says otherwise. Enterprise customers get written uptime and response terms in our Service Level Agreement.
Where is data stored?
US-based cloud infrastructure: Amazon Web Services (US West, Oregon) behind Cloudflare, with Neon for PostgreSQL. All data encrypted at rest and in transit.
Is there a free trial?
StoaPack: start free with 50 calls, no card required (only successful packing calls count). Vectis: sign up for a 14-day free trial, then pay monthly or yearly, or book a 30-minute call for a guided demo.
What kind of support do you offer?
Every plan gets email support at support@stoalogistics.com. Enterprise response targets are in our SLA. No chatbots, no ticket queues: you talk to people who built the product.
Still have questions?
We're happy to help. Schedule a demo or send us a message.