Your first real OMS
Order Management for Growing E-commerce Stores
Outgrown Shopify admin? Vectis OMS gives growing e-commerce businesses professional order management without enterprise complexity. Get started without an implementation project.
It’s 2 PM on a Tuesday. You just oversold again.
The customer’s already been charged. The product’s been out of stock since this morning, but Shopify didn’t know that because you forgot to update the spreadsheet after yesterday’s wholesale order. Now you’re composing another “sorry, we’re actually out of stock” email, trying to find the right balance between “apologetic” and “please don’t destroy us on social media.”
This is the third time this month.
Shopify admin worked when you were doing 20 orders a day. Now you’re doing 200, and the cracks aren’t just showing: they’re costing you money, customers, and the ability to sleep through the night without checking your phone.
You know the symptoms. Customer service takes 5+ minutes to answer “where’s my order?” because the answer lives in three different browser tabs and a spreadsheet that may or may not be current. You’re scared to take a day off because nobody else knows “the system” (which is less a system than a collection of tribal knowledge and prayer). Adding a second sales channel feels impossible when you can barely keep up with one. The spreadsheet that tracks “real” inventory has become someone’s full-time job, and that someone is increasingly resentful about it.
This is the moment most e-commerce businesses realize they need a real order management system.
The question is: which one won’t make things worse?
The options are… not inspiring
You start researching OMS platforms. You read comparison articles. You sit through demos where salespeople use the word “seamless” eleven times in twenty minutes. You discover the landscape is roughly this:
The enterprise systems (the names you’ve heard, the ones with booths at every trade show): Powerful, yes. Also $50k+ to implement, 6 months to go live, and you’ll need at least one specialist on staff whose entire job is keeping the thing running. The sales rep asks about your “implementation timeline” and “change management strategy.” You’re doing $2M in revenue. You don’t have a change management strategy. You have a Slack channel and a shared Google Drive.
The lightweight tools: Cheaper. Faster to set up. Marketing that promises you’ll be “up and running in minutes.” And then you try to ship a multi-address order, or track inventory across two locations, or set up carrier rules that make sense, and the whole thing falls apart. You’ll outgrow them in six months and be right back here, except now you also have to migrate data.
Keep duct-taping Shopify: More spreadsheets. More browser tabs. More hoping nothing breaks while you’re at your kid’s soccer game. This is not a strategy. This is denial.
There’s supposed to be a middle ground. Professional order management that doesn’t require a six-figure implementation budget or a dedicated IT team. Software that handles real complexity without making you feel like you need a certification to use it.
That’s what we built Vectis to be.
What actually changes
Here’s the difference between “managing orders in Shopify” and “having an actual OMS”:
| The task | Before | After |
|---|---|---|
| Check order status | 3-5 min across multiple tabs, one of which has definitely crashed | One screen |
| Update inventory | Manual spreadsheet (when you remember, which you won’t) | Automatic, pushed to Shopify and WooCommerce stores |
| Generate shipping label | 2-3 min per order, hoping you picked the cheapest carrier | Rate comparison before you buy the label |
| Answer “where’s my order?“ | 5+ min of digging while the customer waits on hold | Full order history on one screen |
| Train new team member | Days of shadowing and a 47-page Google Doc nobody reads | One system to learn instead of a 47-page doc |
| Take a vacation | Constant anxiety, phone always nearby, marriage strain | Actually possible |
Get started without an implementation project
No “implementation phase.” No consultant. No 47-slide deck explaining the “onboarding journey.”
Connect your store. Import your catalog by CSV (or add products by hand), then OAuth into Shopify and click authorize. New Shopify orders flow in automatically, and you can pull recent orders with one click. No waiting for someone to “provision your environment.”
Configure your workflow. Set up your shipping preferences, connect your carrier accounts, add your box sizes.
Start processing. Orders flow in automatically. Pick, pack, ship on the warehouse floor. Tracking numbers sync back to Shopify. Customers get notified. You stop lying awake wondering what you forgot to update.
The features that actually matter at your stage
Inventory that keeps up. There is no separate Allocate step: Vectis allocates stock to an order’s packages when they’re generated. When stock changes, Vectis pushes updated quantities to your Shopify and WooCommerce stores automatically, with a scheduled re-sync as a backstop. Fewer oversells, and no spreadsheet to keep in sync. The “sorry, we’re out of stock” email gets a lot rarer.
Rate shopping that saves actual money. Compare rates from every carrier account you connect (FedEx, UPS, USPS, DHL and more) before you print the label. Not after. Pick the best option for each order based on speed, cost, or whatever matters for that specific shipment. The money you’ve been leaving on the table because “we always use UPS”? You get it back.
Order search that doesn’t make you want to scream. Find any order in seconds. Customer name, email, order number, SKU, shipping address: whatever you have, it works. Full history with one click. Answer customer questions while they’re still on the phone instead of saying “let me look into that and get back to you” for the hundredth time.
Team-ready from day one. Add team members with appropriate permissions. Everyone sees the same data, the same status, the same source of truth. No more “ask Sarah, she knows where the spreadsheet is.” Sarah can finally take a vacation too.
Pricing that doesn’t require a sales call
We publish our pricing because we think you deserve to know what something costs before you talk to anyone.
Starter is $299/mo and includes 1,000 orders a month. Orders never stop: each one over that is $0.25. Starter covers 1 warehouse, 1 sales channel, 2 carriers and 5 users, and CSV product import stops once your catalog reaches 50 products. See the pricing page for every plan.
See it work with your actual data
30-minute demo. We’ll connect to your Shopify store (or show you a sandbox if you prefer) and walk through exactly how your orders would flow through Vectis.
No pressure, no 47-slide deck, no “let me loop in my manager.” Just a screen share showing how it actually works for your specific operation.
Common questions
How long does setup actually take?
Connect Shopify, configure your settings, start shipping. No consultants, no “implementation phase,” no waiting.
Do I need to migrate my historical orders?
No. Vectis starts fresh with new orders. Your historical data stays in Shopify where it belongs. Clean slate, no baggage.
What if I want to add more channels later?
That’s the point. Growth and above connect as many channels as you need: TikTok Shop natively (order import), other marketplaces through your own API2Cart account, and anything else with our REST API (API-client tokens are read-only on orders, products, and inventory today). Starter includes one sales channel. Orders land in the same dashboard either way.
Can I try it before committing?
Yes. Contact us for a demo and trial access. We’ll walk through your specific operation and get you set up.
What happens to my Shopify admin?
It still works. Vectis syncs with Shopify: orders flow in, tracking numbers flow back. Your customers see the same experience they always have. You just stop fighting with spreadsheets.