Fulfillment truth, not dashboard theater
Know where the order is, where the stock is, and where the margin went
Vectis is for teams who get measured on perfect picks, on-time ships, and chargebacks that were not your fault. We connect channels, warehouses, and carriers so you stop paying for chaos with refunds, overtime, and emergency air.
No 18-month implementation. No “contact sales for a quote” just to print a label. Modern API, real integrations, database-per-tenant isolation.
Founding Customer Program: 10 partners, a real trial, direct access to the team. Limited spots left.
If this is your Tuesday, we built Vectis for you
Most OMS pages list features. You are trying to keep promises to customers and owners at the same time. Here is what actually hurts when the software is lying.
The oversell you find out about at 4 p.m.
Your storefront said “in stock.” Your floor said otherwise. Now you are refunding, expediting, or eating the margin.
The customer on hold while you hunt five systems
Order in one tab, inventory in another, carrier in a third. Your team is not slow. The tools are lying to them in different languages.
The box that cost more than the product
Dimensional weight and wrong-sized cartons are quiet margin leaks. Nobody brags about them on LinkedIn. They still show up on the P&L.
What makes Vectis different
Problem, move, outcome. If it does not show up on a dock screen or a P&L line, we do not pretend it is strategy.
StoaPack 3D Bin Packing
What breaks
Carriers bill dimensional weight, and a half-empty box is money you will never get back.
What Vectis does
True 3D bin packing with rotation: pick the box and placement, not just “fits by volume.” Optional AI review when you want a second pair of eyes.
What you get
Fewer surprise surcharges and fewer “why is this box huge?” moments on the dock.
Multi-Warehouse Intelligence
What breaks
Split brains kill you: Shopify says you have it, the shelf says otherwise, and the order just routed to the wrong building.
What Vectis does
Routing that looks at real stock, distance, and rules you set. Split fulfillment when that is actually the cheapest honest option.
What you get
Fewer emergency transfers and fewer apologies to customers who waited on inventory that was never there.
Native Multi-Address Orders
What breaks
Corporate drops and gift programs become five fake orders, five tracking emails, and five chances to screw up.
What Vectis does
One order, many ship-tos, one thread of truth. Finance and support see the same structure you do.
What you get
Wholesale and B2B flows without duct tape and duplicate SKUs.
Database-Per-Tenant Security
What breaks
Shared-schema SaaS means someone else’s bad day can be your outage, or your data in the wrong report.
What Vectis does
Your tenant gets its own database. Not a row with a tenant_id column: isolation that matches how seriously you take the business.
What you get
Sleep better when you are not sharing a pool with whoever is onboarding this week.
Implements in Days, Not Months
What breaks
Big OMS projects die in meetings. You needed labels moving last quarter.
What Vectis does
APIs and integrations you can actually finish, plus humans who answer email when you are stuck on a cutover.
What you get
Go live in weeks, not quarters, without a 40-slide steering committee.
Order Management
Orders you can defend to a customer and to finance
The job is not “order management.” The job is commitments: what ships, when, and for how much. Vectis tracks the full lifecycle so support is not improvising and ops is not firefighting the same exception twice.
One place to answer “where is my order?”
Status, holds, and exceptions without opening three tools or blaming “the system.”
Multi-address without the spreadsheet circus
Corporate drops and gifts: one order, multiple ship-tos, tracked together.
Change reality without rewriting history
Cancel lines, split shipments, partial ships: do it in the OMS, not in a side channel.
Channels in, truth out
Orders and inventory sync so your storefront and your floor argue less.
Bulk API import when volume is the job
JSON or CSV batches for cutovers and high-throughput onboarding, not one-at-a-time clicks.
Margin next to movement
See what pays, not just what shipped: profitability cuts when you are ready to act on them.
Order Journey
Inventory Management
Inventory that does not argue with the floor
If the number in the system is not the number on the shelf, you do not have inventory control. You have a liability. Reservations, locations, and audit trails exist so picking, purchasing, and finance are looking at one story.
Reservations that match reality
Stock locks when the order does, so you are not promising what someone else just sold.
Bin-level truth
Warehouse, zone, aisle, shelf, bin: know where to send a picker, not just “somewhere in Dallas.”
Low stock before the stockout story
Alerts that give you time to reorder, not a postmortem.
Forecasting when you are ready for it
Demand signals for reorder points (Enterprise tier, Google Gemini). Not mandatory magic: optional when your data is there.
Every adjustment has a reason
Sale, return, damage, recount: audit trail your ops manager can defend.
Cancellations give inventory back
No manual “unstick” when a customer walks away.
Inventory Operations
Shipping and Carriers
Ship with a rate you already compared
Carriers are easy to blame and hard to switch. Vectis pulls rates and labels through EasyPost (FedEx, UPS, USPS, DHL) so the team is not retyping weights or chasing tracking in a carrier portal. You bring your own carrier accounts.
Rate shop before you commit
Compare carriers and services on the actual order, not yesterday’s spreadsheet column.
Labels from the same place as the order
Validated addresses and labels without retyping weights into another portal.
Hazmat with guardrails
Workflows for classification and segregation (still need your DOT training and compliance sign-off where the law says so).
Tracking that leaves the building with the box
Customers see movement because the carrier events are tied to packages, not vibes.
Supported Carriers
FedEx
Ground, Express, Overnight
UPS
Ground, 2nd Day, Next Day
USPS
Priority, First Class, Ground
DHL
Express Worldwide
Sales Channel Integration
One operations brain for every storefront
Channels multiply mistakes if they multiply systems. Pull orders in, push accurate stock out, and stop the channel that “did not get the memo” about a SKU change.
Shopify
Orders sync automatically, inventory stays accurate
WooCommerce
Real-time order and inventory sync
TikTok Shop
Orders and inventory sync
API2Cart
40+ carts and marketplaces (Amazon, eBay, Etsy, Walmart, Magento, BigCommerce, and more)
REST API 20+ Endpoints
Connect any e-commerce platform, ERP, or WMS
Smart Fulfillment
Package-first: because customers do not receive “orders,” they receive boxes
Order status that ignores packages is how you end up saying “it shipped” when half the line items are still on the dock. Vectis tracks packages as first-class so partials, multi-box, and re-packs are normal operations, not exceptions you hide in a spreadsheet.
- ✓ Each package has its own carrier story
- ✓ Partials without losing the narrative
- ✓ Re-pack before ship when reality changes
- ✓ Box fit tied to StoaPack when you use it
Why It Matters
Customer calls about their order
"Box 1 delivered yesterday, Box 2 arrives tomorrow"
Shipping cost savings
Right-sized boxes mean lower shipping costs
Fewer errors
Know exactly what's in each box
Founding Customer Program
We want operators in the room while we harden the product: 90-day trial, locked Starter pricing for a year, and direct access to the team. You bring honest feedback and a willingness to be quoted. We bring software that earns its keep on the dock.