One dashboard, all your orders

Multi-Channel Order Management for E-commerce Brands

Selling on multiple platforms? Stop switching between dashboards. Vectis OMS pulls all your orders into one view with real-time inventory sync.

The Tab Problem

Right now, you probably have multiple browser tabs open:

  • Shopify admin
  • WooCommerce dashboard
  • Maybe Amazon Seller Central or eBay too

Plus a spreadsheet. And you’re switching between them constantly, trying to keep track of what sold where and whether you have enough inventory.

This is exhausting. And expensive.

Every minute you spend switching tabs is a minute you’re not growing your business. Every oversell costs you a refund, a bad review, and a customer who won’t come back.

The Real Cost of Multi-Channel Chaos

Let’s do the math:

ProblemCost
Oversell (1 per week)~$50 refund + shipping + time
Missed order (1 per month)Lost customer lifetime value
Manual inventory sync (30 min/day)10+ hours/month of your time
Wrong tracking number sentCustomer service headache
Delayed shipping (checking multiple dashboards)Lower seller ratings

Conservative estimate: $500-2,000/month in lost time, refunds, and missed opportunities.

What If Everything Just Worked?

Imagine this instead:

8:00 AM — You open Vectis. Every order from last night is already there. Shopify, WooCommerce—and more channels as we add them. One list, sorted by priority.

8:15 AM — You start shipping. Same workflow for every order. Pick, pack, print label. Tracking numbers automatically sync back to each channel.

9:30 AM — Done. All orders shipped. Inventory updated everywhere. Customers notified.

9:31 AM — You work on something that actually grows your business.

That’s what multi-channel should feel like.

How Vectis Makes It Work

Real-Time Inventory Sync

This is the big one. When you sell something on one channel, Vectis updates inventory across all connected channels with near real-time sync (typically under 60 seconds). No more waiting for scheduled syncs to run.

Result: Dramatically reduced overselling risk.

Unified Order Queue

Every order from every channel appears in one list. You can:

  • Filter by channel (show me just Shopify orders)
  • Filter by status (show me orders ready to ship)
  • Search across everything (find order #12345 or customer@email.com)
  • Sort by priority

No more switching between dashboards.

One Shipping Workflow

Whether the order came from Shopify or WooCommerce, you do the same thing:

  1. Select order
  2. Compare carrier rates
  3. Print label
  4. Mark shipped

Tracking syncs back to the original channel automatically. Your Shopify customer sees tracking in Shopify. Your WooCommerce customer sees it in WooCommerce. You did the work once.

Channel-Specific Handling

Different channels work differently. Vectis handles them:

  • Shopify — OAuth connection with automatic order sync
  • WooCommerce — Real-time webhook updates

Orders flow in automatically from each connected channel.

Supported Channels

Direct Integrations (Available Now)

ChannelWhat Syncs
ShopifyOrders in, tracking out, inventory both ways, fulfillment locations
WooCommerceOrders in, tracking out, inventory sync via webhooks

Connect Any System via API

Vectis has a full REST API with 70+ endpoints. Connect any e-commerce platform, marketplace, ERP, or WMS:

  • Push orders from any source
  • Pull inventory and order status
  • Receive webhooks for real-time updates
  • Full OpenAPI 3.1 documentation

Coming Soon (Direct Integrations)

Amazon, eBay, TikTok Shop, Etsy, Walmart

Getting Connected

Connecting channels is straightforward:

Shopify

Connect your Shopify store via OAuth. Authorize and you’re connected.

WooCommerce

Generate API keys in WordPress admin. Paste into Vectis. Connected.

Any Other System (via API)

Need to connect a marketplace, ERP, or WMS we don’t have a direct integration for? Our REST API lets you sync orders, inventory, and fulfillment data with any system. View API docs or contact us for integration guidance.

No CSV imports. No lengthy “implementation projects.”

See Your Channels Unified

We’ll connect to your actual stores (with your permission) and show you how orders from all your channels appear in one view.

30 minutes. Real data. Real answers.

Schedule a demo →


Common Questions

What if I add a new channel later?

Just connect it. New orders start flowing in once connected.

Do I need to change anything in my stores?

No. Your storefronts stay exactly the same. Customers see the same experience. Vectis works behind the scenes.

What about channel-specific reporting?

Vectis tracks which channel each order came from. Filter orders by channel for your reporting needs.

Can I still use Shopify’s shipping if I want?

Yes. Vectis is flexible. Use our multi-carrier shipping or keep using what you have. Orders sync either way.

What if a channel has an API outage?

Vectis queues updates and retries automatically. When the channel comes back online, everything syncs. You don’t have to do anything.

Related Use Cases

Explore other scenarios where Vectis can help.

Ready to solve this challenge?

30-minute demo. We'll show you exactly how Vectis handles your specific scenario.

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