One dashboard, all your orders
Multi-Channel Order Management for E-commerce Brands
Selling on multiple platforms? Stop switching between dashboards. Vectis OMS pulls all your orders into one view and pushes inventory to your stores.
The Tab Problem
Right now, you probably have multiple browser tabs open:
- Shopify admin
- WooCommerce dashboard
- Maybe Amazon Seller Central or eBay too
Plus a spreadsheet. And you’re switching between them constantly, trying to keep track of what sold where and whether you have enough inventory.
This is exhausting. And expensive.
Every minute you spend switching tabs is a minute you’re not growing your business. Every oversell costs you a refund, a bad review, and a customer who won’t come back.
The Real Cost of Multi-Channel Chaos
An example:
| Problem | Cost |
|---|---|
| Oversell (1 per week) | A refund (say $50) + shipping + time |
| Missed order (1 per month) | Lost customer lifetime value |
| Manual inventory sync (30 min/day) | 10+ hours/month of your time |
| Wrong tracking number sent | Customer service headache |
| Delayed shipping (checking multiple dashboards) | Lower seller ratings |
What If Everything Just Worked?
Imagine this instead:
8:00 AM — You open Vectis. Every order from last night is already there: Shopify, WooCommerce, TikTok Shop and API2Cart stores. One list, newest first.
8:15 AM — You start shipping. Same workflow for every order. Pick, pack, print label. Tracking numbers sync back to your Shopify, WooCommerce, and API2Cart stores automatically.
9:30 AM — Done. All orders shipped. Store inventory updated. Customers notified.
9:31 AM — You work on something that actually grows your business.
That’s what multi-channel should feel like.
How Vectis Makes It Work
Inventory Sync
This is the big one. When stock changes in Vectis, it pushes updated quantities to your connected Shopify and WooCommerce stores automatically, with a scheduled re-sync as a backstop. (TikTok Shop inventory sync isn’t available yet.)
Result: Dramatically reduced overselling risk.
Unified Order Queue
Every order from every channel appears in one list. You can:
- Filter by channel (show me just Shopify orders)
- Filter by status (show me orders ready to ship)
- Search across everything (find order #12345 or customer@email.com)
- Sort by date, order total or customer
No more switching between dashboards.
One Shipping Workflow
Whatever channel the order came from, you do the same thing:
- Select order
- Compare carrier rates
- Print label
- Mark shipped
Tracking syncs back to the original channel automatically. Your Shopify customer sees tracking in Shopify. Your WooCommerce customer sees it in WooCommerce. You did the work once.
Channel-Specific Handling
Different channels work differently. Vectis handles them:
- Shopify — OAuth connection with automatic order sync
- WooCommerce — Real-time webhook updates
Orders flow in automatically from each connected channel.
Supported Channels
Direct Integrations (Available Now)
| Channel | What Syncs |
|---|---|
| Shopify | Orders in, tracking out, inventory out (Vectis to Shopify), location mapping |
| WooCommerce | Orders in (webhooks), tracking out, inventory out (Vectis to WooCommerce) |
| TikTok Shop | Orders in (Growth plan and above) |
Connect Any System via API
Vectis has a REST API for orders, products, inventory, and webhook subscriptions, documented in OpenAPI 3.1. Connect any e-commerce platform, marketplace, ERP, or WMS:
- Push orders from any source
- Pull inventory and order status
- Receive webhooks for real-time updates
- Full OpenAPI 3.1 documentation
API-client tokens are read-only on orders, products, and inventory today, so contact us before you plan to push orders or inventory through the API.
Native channels and API2Cart
Native: Shopify, WooCommerce, TikTok Shop.
Also via your own API2Cart account: other carts and marketplaces, with orders in the same list and tracking sent back. Which platforms work depends on API2Cart.
Getting Connected
Connecting channels is straightforward:
Shopify
Connect your Shopify store via OAuth. Authorize and you’re connected.
WooCommerce
Generate API keys in WordPress admin. Paste into Vectis. Connected.
Any Other System (via API)
Need to connect a marketplace, ERP, or WMS we don’t have a direct integration for? Our REST API lets you read orders and inventory and receive webhooks from any system (API-client tokens are read-only on orders, products, and inventory today). View API docs or contact us for integration guidance.
Your products need to be in Vectis first (bulk import by CSV, or add them by hand) so incoming orders match by SKU. After that, no lengthy “implementation projects.”
See Your Channels Unified
We’ll connect to your actual stores (with your permission) and show you how orders from all your channels appear in one view.
30 minutes. Real data. Real answers.
Common Questions
What if I add a new channel later?
Just connect it. New orders start flowing in once connected.
Do I need to change anything in my stores?
Your storefront’s design and checkout stay the same. On Shopify and WooCommerce, with inventory sync on, Vectis also creates sellable products missing from the store and updates matching products’ name, description, price and weight (on WooCommerce, also images and dimensions).
What about channel-specific reporting?
Vectis tracks which channel each order came from. Filter orders by channel for your reporting needs.
Can I still use Shopify’s shipping if I want?
You can, but Vectis won’t see shipments made in Shopify. Ship from Vectis so stock and order status stay correct.
What if a channel has an API outage?
Vectis queues updates and retries automatically. When the channel comes back online, everything syncs. You don’t have to do anything.