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Reporting & Analytics

Vectis provides operational reports focused on what matters: orders, inventory, and fulfillment performance.

Dashboard Metrics

The main dashboard shows real-time metrics:

Today’s Numbers

  • Orders received — New orders from all channels
  • Orders shipped — Packages marked shipped today
  • Orders pending — Awaiting fulfillment
  • Exceptions — Orders requiring attention
  • 7-day order volume chart
  • Comparison to previous period
  • Channel breakdown

Order Reports

Order Summary

Reports → Orders → Summary

Aggregate metrics for a date range:

  • Total orders
  • Total revenue
  • Average order value
  • Orders by status
  • Orders by channel
  • Orders by warehouse

Order Detail Export

Reports → Orders → Export

Full order data in CSV:

  • Order ID, external ID
  • Customer info
  • Line items
  • Shipping address
  • Status, timestamps
  • Tracking numbers

Filters:

  • Date range (created, shipped, delivered)
  • Status
  • Channel
  • Warehouse

Fulfillment Performance

Reports → Orders → Fulfillment

Key metrics:

  • Order-to-ship time — Hours from order received to shipped
  • On-time shipping rate — Orders shipped within SLA
  • Split shipment rate — Orders requiring multiple packages

Breakdown by:

  • Warehouse
  • Channel
  • Shipping method
  • Day of week

Inventory Reports

Stock Levels

Reports → Inventory → Stock Levels

Current inventory snapshot:

  • SKU, product name
  • On hand, reserved, available
  • By warehouse or aggregated
  • Reorder point status

Export to CSV for analysis or purchasing.

Inventory Valuation

Reports → Inventory → Valuation

If cost data is configured:

  • Total inventory value
  • Value by warehouse
  • Value by product category
  • FIFO/LIFO valuation options

Movement Report

Reports → Inventory → Movement

Inventory changes over time:

  • Adjustments (in/out by reason)
  • Transfers
  • Sales (orders shipped)
  • Receipts

Useful for:

  • Shrinkage analysis
  • Receiving accuracy
  • Demand patterns

Low Stock Report

Reports → Inventory → Low Stock

Products below reorder point:

  • Current available quantity
  • Reorder point
  • Suggested reorder quantity
  • Days of supply remaining (based on velocity)

Package Reports

Shipping Summary

Reports → Packages → Summary

Shipping metrics:

  • Packages shipped
  • By carrier
  • By service level
  • Average shipping cost
  • Dimensional weight vs actual weight

Carrier Performance

Reports → Packages → Carrier Performance

Per-carrier metrics:

  • On-time delivery rate
  • Average transit time
  • Exception rate (failed delivery, damage claims)
  • Cost per package

Useful for carrier negotiations and routing decisions.

Channel Reports

Channel Performance

Reports → Channels → Performance

Per-channel metrics:

  • Order volume
  • Revenue
  • Average order value
  • Return rate
  • Fulfillment speed

Compare channels to identify opportunities.

Sync Status

Reports → Channels → Sync

Integration health:

  • Last successful sync
  • Sync errors
  • Orders pending import
  • Inventory sync status

Custom Reports

Saved Reports

Save any report configuration:

  1. Set filters and parameters
  2. Click Save Report
  3. Name and describe
  4. Access from Reports → Saved

Scheduled Reports

Automate report delivery:

  1. Save a report
  2. Click Schedule
  3. Set frequency (daily, weekly, monthly)
  4. Add email recipients
  5. Reports delivered as CSV attachments

API Access

Pull report data via API:

# Order summary
GET /api/v1/reports/orders/summary?start=2026-01-01&end=2026-01-31

# Inventory snapshot
GET /api/v1/reports/inventory/snapshot?warehouse=wh_abc

# Fulfillment metrics
GET /api/v1/reports/fulfillment?period=last_30_days

Data Retention

  • Order data: Retained indefinitely
  • Inventory snapshots: Daily snapshots retained 2 years
  • Audit logs: Retained 7 years
  • Report exports: Available for 30 days after generation

Integrations

BI Tools

Export data to your BI platform:

  • Scheduled CSV exports
  • API integration
  • Direct database access (Enterprise plan)

Accounting

Export for accounting systems:

  • Order revenue by period
  • Shipping costs
  • Inventory valuation

Formats: CSV, QuickBooks IIF, Xero CSV