Reporting & Analytics

Vectis provides operational reports focused on what matters: orders, inventory, and fulfillment performance.

Dashboard Metrics

The main dashboard shows real-time metrics:

Today’s Numbers

• Orders received — New orders from all channels
• Orders shipped — Packages marked shipped today
• Orders pending — Awaiting fulfillment
• Exceptions — Orders requiring attention

Trends

• 7-day order volume chart
• Comparison to previous period
• Channel breakdown

Order Reports

Order Summary

Reports → Orders → Summary

Aggregate metrics for a date range:

• Total orders
• Total revenue
• Average order value
• Orders by status
• Orders by channel
• Orders by warehouse

Order Detail Export

Reports → Orders → Export

Full order data in CSV:

• Order ID, external ID
• Customer info
• Line items
• Shipping address
• Status, timestamps
• Tracking numbers

Filters:

• Date range (created, shipped, delivered)
• Status
• Channel
• Warehouse

Fulfillment Performance

Reports → Orders → Fulfillment

Key metrics:

• Order-to-ship time — Hours from order received to shipped
• On-time shipping rate — Orders shipped within SLA
• Split shipment rate — Orders requiring multiple packages

Breakdown by:

• Warehouse
• Channel
• Shipping method
• Day of week

Inventory Reports

Stock Levels

Reports → Inventory → Stock Levels

Current inventory snapshot:

• SKU, product name
• On hand, reserved, available
• By warehouse or aggregated
• Reorder point status

Export to CSV for analysis or purchasing.

Inventory Valuation

Reports → Inventory → Valuation

If cost data is configured:

• Total inventory value
• Value by warehouse
• Value by product category
• FIFO/LIFO valuation options

Movement Report

Reports → Inventory → Movement

Inventory changes over time:

• Adjustments (in/out by reason)
• Transfers
• Sales (orders shipped)
• Receipts

Useful for:

• Shrinkage analysis
• Receiving accuracy
• Demand patterns

Low Stock Report

Reports → Inventory → Low Stock

Products below reorder point:

• Current available quantity
• Reorder point
• Suggested reorder quantity
• Days of supply remaining (based on velocity)

Package Reports

Shipping Summary

Reports → Packages → Summary

Shipping metrics:

• Packages shipped
• By carrier
• By service level
• Average shipping cost
• Dimensional weight vs actual weight

Carrier Performance

Reports → Packages → Carrier Performance

Per-carrier metrics:

• On-time delivery rate
• Average transit time
• Exception rate (failed delivery, damage claims)
• Cost per package

Useful for carrier negotiations and routing decisions.

Channel Reports

Channel Performance

Reports → Channels → Performance

Per-channel metrics:

• Order volume
• Revenue
• Average order value
• Return rate
• Fulfillment speed

Compare channels to identify opportunities.

Sync Status

Reports → Channels → Sync

Integration health:

• Last successful sync
• Sync errors
• Orders pending import
• Inventory sync status

Profitability and margins

Reports → Analytics → Profitability (labels may vary slightly by tenant)

This view is for operators who need to see whether you are making money after costs, not just top-line revenue. You get margin-focused cuts of order and line data so you can answer:

• Which channels or SKUs look good on revenue but bad on margin
• Where cost or pricing drift is eating profit
• How fulfillment choices show up in margin over time

You still use order and channel reports for velocity and SLA work. Use profitability when the question is “are we actually keeping enough after costs?”

Custom Reports

Saved Reports (Coming Soon)

Save any report configuration for quick access. This feature is planned for a future release.

Scheduled Reports (Coming Soon)

Automate report delivery via email on a daily, weekly, or monthly schedule. This feature is planned for a future release.

API Access

Analytics data is available via the REST API (requires Growth+ tier):

Endpoint	Description
GET /api/analytics/orders	Order analytics with time-series, status breakdown, channel distribution
GET /api/analytics/fulfillment	Fulfillment performance, ship times, SLA compliance
GET /api/analytics/inventory	Inventory analytics, current state, movement trends

All endpoints accept query parameters: startDate, endDate, granularity (hour/day/week), warehouseId, channelType.

Additionally, GET /api/dashboard/activity returns a real-time activity feed (last 24h of order events).

See the API Reference for full details.

Data Retention

• Order data: Retained indefinitely
• Inventory snapshots: Daily snapshots retained 2 years
• Audit logs: Retained 7 years
• Report exports: Available for 30 days after generation

Integrations (Coming Soon)

Direct integrations with BI tools and accounting systems are planned for a future release. In the meantime, use CSV exports or the API to move data to external systems.