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Getting Started with Vectis

This guide walks you through initial setup. You’ll connect a sales channel, configure a warehouse, and process your first order.

1. Access Your Account

Your Vectis instance is at control.vectisoms.app. You’ll receive login credentials from your account manager or via the signup flow.

Each tenant gets their own isolated database — your data is completely separate from other customers.

2. Connect a Sales Channel

Go to Settings → Channels and connect your first channel:

Shopify

  1. Click Connect Shopify
  2. Enter your store URL (e.g., mystore.myshopify.com)
  3. Authorize the OAuth connection
  4. Configure sync settings (order import, inventory push)

WooCommerce

  1. Click Connect WooCommerce
  2. Enter your site URL
  3. Generate API keys in WooCommerce (Settings → Advanced → REST API)
  4. Paste Consumer Key and Consumer Secret

Any Other System (via API)

Need to connect a different e-commerce platform, marketplace, ERP, or WMS? Our REST API lets you:

  • Push orders from any source (POST /api/v1/orders)
  • Sync inventory bidirectionally
  • Receive webhooks for real-time updates

See API documentation for details. Direct integrations for Amazon, eBay, and others are coming soon.

Orders will start flowing in automatically once connected.

3. Set Up Your Warehouse

Go to Warehouses → Add Warehouse:

  1. Basic info — Name, address, timezone
  2. Locations — Define zones, aisles, racks, shelves, bins (optional but recommended)
  3. Box inventory — Add your available box sizes for StoaPack integration
  4. Carrier accounts — Connect FedEx, UPS, USPS, or DHL via EasyPost

4. Import Products

Products can come from:

  • Channel sync — Products import automatically from connected channels
  • CSV import — Bulk upload via Products → Import
  • API — POST /api/v1/products

Each product needs: SKU, name, and dimensions (for bin packing). Weight is required for shipping.

5. Configure Inventory

For each product, set initial quantities:

  1. Go to Inventory → Adjust
  2. Select warehouse and location
  3. Enter quantity and reason code (initial_stock)

Inventory updates automatically as orders are fulfilled.

6. Process Your First Order

Once orders flow in:

  1. Review — Check order details in Orders dashboard
  2. Allocate — Vectis reserves inventory automatically (or manually if configured)
  3. Pick — Generate pick list, mark items as picked
  4. Pack — StoaPack suggests optimal box, confirm packing
  5. Ship — Generate label, mark as shipped
  6. Sync — Tracking number flows back to your store automatically

Routing Rules

By default, orders route to the warehouse with available inventory closest to the shipping address. Customize in Settings → Routing Rules:

  • Route by product type
  • Route by shipping speed
  • Route by inventory availability
  • Custom rules via API

Next Steps