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Subscription Tiers

Vectis offers four pricing tiers to match your business needs. Each tier includes all features from lower tiers plus additional capabilities.

Tier Comparison

FeatureStarterGrowthProEnterprise
Included orders/month1,0003,00010,00050,000
API allowance/month10,00050,000200,000Unlimited
Users51025Unlimited
Warehouses1310Unlimited
Carriers2UnlimitedUnlimitedUnlimited
Sales Channels1UnlimitedUnlimitedUnlimited
Product catalog for CSV import505,00050,000Unlimited

CSV product import stops once your catalog reaches your plan’s number. Products you add one at a time or sync from a channel count toward it.

Orders never stop. Orders over your plan’s allowance are billed at your tier’s overage rate: $0.25 (Starter), $0.15 (Growth), $0.08 (Pro), $0.04 (Enterprise). See Pricing. API usage above the allowance may be billed at $0.01 each.

Core Features

FeatureStarterGrowthProEnterprise
Order Management✅✅✅✅
Multi-address Orders✅✅✅✅
Inventory Tracking✅✅✅✅
Bin-level inventory locations✅✅✅✅
Product Catalog✅✅✅✅
Bulk Import (orders, products)✅✅✅✅
Order Translation Rules✅✅✅✅
Shipping Labels (EasyPost)✅✅✅✅
Rate Shopping✅✅✅✅
WMS-Lite (Pick/Pack)✅✅✅✅
Mark warehouses that run their own WMS✅✅✅✅
Batching✅✅✅✅
StoaPack (3D Bin Packing)✅✅✅✅
Hazmat data and checks (UN numbers and hazard classes, each dangerous-goods item type packed in its own package, hazmat details on carrier rate and label requests)✅✅✅✅
Invoices (generate an invoice from an order; mark it sent, paid, or void; download it as PDF; PO number, payment terms and due date can be set through the API)✅✅✅✅
Ask Vectis (ask about orders, inventory, products, and customers in plain English; returns and analytics answers need Growth)✅✅✅✅
Dashboard metrics✅✅✅✅
REST API Access✅✅✅✅
Webhooks✅✅✅✅
Your own dedicated database✅✅✅✅

Integrations

FeatureStarterGrowthProEnterprise
Shopify✅✅✅✅
WooCommerce✅✅✅✅
TikTok Shop—✅✅✅
API2Cart (other carts and marketplaces, through your own API2Cart account)✅✅✅✅
Custom Integrations———✅

Advanced Features

FeatureStarterGrowthProEnterprise
Multi-warehouse Routing—✅✅✅
Returns Management (RMA)—✅✅✅
Analytics Dashboard—✅✅✅
Carrier Selection Rules——✅✅
Connect your own WMS via the API (send orders)——✅✅
Order split tools: review warehouse options and choose one by hand. Automatic splitting runs on any plan with two or more warehouses (Growth and above; Starter includes one warehouse).——✅✅

Enterprise-Only Features

FeatureStarterGrowthProEnterprise
AI Demand Forecasting———✅
Custom SLA———✅
Dedicated Support———✅
Custom Contracts———✅

Support

FeatureStarterGrowthProEnterprise
Email support✅✅✅✅
Written first-response targets (SLA)———✅

Choosing Your Tier

Starter

Best for small businesses just getting started with order management. Ideal if you:

  • Process up to about 1,000 orders/month
  • Sell on one channel (for example Shopify or WooCommerce)
  • Have a single warehouse location

Growth

Best for growing businesses scaling their operations. Ideal if you:

  • Process about 1,000-3,000 orders/month
  • Sell on more than one channel
  • Need more than one warehouse (up to 3)

Pro

Best for established businesses with complex fulfillment needs. Ideal if you:

  • Process about 3,000-10,000 orders/month
  • Need carrier rules and to connect your own WMS via the API (send orders)

Enterprise

Best for high-volume operations with custom requirements. Ideal if you:

  • Process 10,000+ orders/month
  • Need AI-powered demand forecasting
  • Require custom SLAs and dedicated support

Upgrading

You can upgrade your plan at any time from Billing in the Vectis account portal (the Control Plane link in the app sidebar). Pick the new plan there, or email sales@stoalogistics.com and we’ll switch you.

Questions?

Contact sales@stoalogistics.com for custom pricing or to discuss Enterprise features.